General booking conditions

Hazel Hill is available to hire throughout the year for activities and events that fit with the aims of the charity.

Hazel Hill Wood is a truly unique facility that allows groups the peace and tranquility of a magical woodland and the comfort and convenience of indoor facilities. The sustainable eco buildings at Hazel Hill Wood offer visitors heated accommodation throughout the year, all powered by wood burning stoves fed from our own wood.

Visitors are able to utilise the impressive facilities on offer; two large group meeting spaces, fully equipped catering kitchen, loft ‘chill out’ space, sauna, hot tub, traditional round house and fire circles. Accommodation consists of a mixture of bedrooms and dormitory style sleeping areas and all have access to toilets and shower facilities.

When making a booking the following is required;

Minimum number of 18 people including crew (groups can use the wood with smaller numbers however will be charged for 18).
Weekend bookings during High season are for a minimum of 2 nights (Fri and Sat night OR Sat and Sun night).
Check in is from 2pm. Please note that an initial Health & Safety and user induction is required during check in lasting approximately 1 hour.
In addition to the facilities available in our buildings there are opportunities for camping in the grounds. This is agreed upon booking and requires the buildings to be booked at full capacity.
Unless otherwise agreed bookings DO NOT include bedding or towels.
Local groups and organisations within 15 miles of wood receive a 15% discount on our standard rates.
In order to secure the requested dates a completed booking form must be submitted and a 20% deposit within 2 weeks of submission of the booking form. The deposit is non-refundable should the event be cancelled within 6 months of the start date. The final amount will be invoiced once an event has taken place.

There are a number of conditions we ask you to honour when using the wood. This is to ensure that the wood is enjoyed for its natural qualities and to minimise disruption to the natural inhabitants of the wood, many of whom you may meet when you visit.
The wood is only available to groups whose activities are compatible with its natural tranquillity and its status as a nature reserve.
Specific activities which are not acceptable include:
Programmes involving noise or violence (e.g. paintball games)
Any illegal activities, including any use of illegal drugs
Any use of motorised equipment, including generators, 4 x 4 vehicles, motor cycles etc.
Any activity which would involve disruption to wildlife in the wood, or to neighbours and the neighbouring villages

All groups are asked to observe a curfew, with no noise which could be heard outside the wood between the hours of 10pm and 9am.
Groups undertake to respect and keep completely out of the fenced wilderness nature sanctuary areas on the south west and northern sides of the wood.
Users are asked not to bring pets.
Groups undertake to respect all parts of Hazel Hill Wood as a nature reserve, by avoiding littering, loud noise, and ensuring that there is no damage to living trees or other plants.

Please note, with the exception of assistance dogs, we are not able to welcome dogs to the woods.

Every effort is made to ensure your visit to Hazel Hill Wood is of the highest quality, in the unlikely event that your visit is not to your satisfaction please follow the instructions in our Complaints Policy. We value our clients’ feedback and if you have any comments that could help us to improve the service that we offer please do not hesitate to get in touch.

Finally, a note about ticks: Ticks are small, blood-sucking invertebrates that are found in many woods. They can carry and transmit Lyme Disease to humans. The best prevention involves covering up, including tucking socks into trousers (“tuck for tick”). Insect repellents containing DEET or permethrin can also help protect against ticks.
For more information, see these web sites:
Lyme Disease Action
International Lyme and Associated Diseases Society